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Rebate Report Card
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Search all rebate reports by company, product type, state, etc.
Results are sorted by company name.
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| Details | Grade | Company | Product | Rebate | Weeks | Reported From | Entry Date |
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| View | F 37 | broadband offer /com... | rebate | $284 | N/A | mount airy, MD | 2007-06-06 | | | no comments entered | | View | F 47 | Buycomcast.com | Comcast double play ... | $150 | N/A | Rockford, IL | 2010-01-06 | | | Total scam, same story as the rest of you guys with my comcast double play rebate. I never got it and i'm still trying to get it a year and 2 months later. I think Comcast should be responsible for this... Why can we all file a claim against Comcast with the BBB for this? They are the one's that make and promote these rebates... how can they just sign off on their responsiblity and tell us to contact some BS company to get our rebate when our contract and original agreement was with them? Any Ideas? | | View | F 50 | Buycomcast.com | rebate | $199 | N/A | Millbrae, CA | 2009-06-16 | | | I signed up for comcast services (both cable and internet service bundle) through one of saveology.com's website buyComcast.com with a promotion of $199.95 rebate(including $75 cable, $75 internet Service and $49.95 internet modem). 15 months later, I still did not receive my rebate. The following is a timeline of what happened:
3/25/2008: Signed up through BuyComcast.com with the rebate promotion
3/25/2008: Comcast service started.
4/25/2008: Got my first comcast bill and send it in with my rebate form to
Comcast Promotions, PO Box 101086, Fort Lauderdale, FL 33310 per instruction
9/15/2008: Called 1-877-405-5035 to find out why I haven't received my rebate. It has been
over 16 weeks per rebate instruction. Rebate center claim it is still pending
and ask me to call back in a few weeks.
10/2008, 11/2008: Called again and got the same reply "still pending"
12/16/2008: Called again. Rebate center told me that the rebate info is not complete and I
need to resubmit my rebate form again! I resubmitted the same day, reference
number 1110083770.
2/6/2009: Rebate center claim my rebate (all required info) was received. That I need to wait
another 16 weeks.
6/2/2009: Call rebate center and got the "still pending" reply again.
6/16/2009: Call, talked to Adria ID 3769. She informed me the account shows my comcast order is
no longer active, that's why the rebate is not processed. I told her that I had
comcast for over a year before closing my account. She said she will forward this
to her supervisor to "investigate" and can not tell me any more info.
I feel I have patiently waited for over 15 months to no avail for Saveology's rebate. I would like to compain about Saveology's false advertising practice and not honoring their rebate promise. Please help me in securing this rebate from Saveology.
| | View | F 37 | Buycomcast.com | cable phone internet | $200 | N/A | Decatur, GA | 2009-06-02 | | | buycomcast is the worst company as a comcst retailer. I submitted my rebate 8 months back and still they say my status is pending. the customer service is terrible. they just repeat the same thing over and over again that I need to wait more and dont specify the time.
I would strongly recommend everybody not to take service from buycomcast if you want your rebate. | | View | F 37 | Buycomcast.com | cable internet | $150 | 32 | Washington, DC | 2009-05-26 | | | submitted the rebate 11 months ago, called every month, told I would recieve it, finally the company HOMES.org was changed to SAVOLOGY, and apparently was another company name, told that the card was sent and never cashed so it was deducted by $24, then finally received a card for $126, the activation number did not work, given 5 numbers to call, finally an automated thing said it was activated, went to bank who said card does not work. Called back, told them I was a reporter, they hung up, and now my number is flagged so they leave me on hold forever (over 1 hour, when previously at least someone answered immediately the other 10 times I called). | | View | F 47 | Buycomcast.com | high speed internet | $125 | N/A | houston, TX | 2009-03-24 | | | 1. 05/2008
Purchased Comcast High Speed Internet service and a Modem from HOMES.ORG; Was supposed to get $125 rebate.
2. 07/2008
Mailed rebate form and first billing statement.
3. 10/1/2008
Made 1st call (1-877-405-5035); was told it would take up to 18 weeks; was suggested to call back if do not receive the rebate by 12/1/2008.
4. 10/31/2008
Made 2nd call; was told the same thing.
5. 12/19/2008
Made 3rd call (answered by Andrea, ID 3769); was told I would be able to receive the rebate by the end of Jan. 2009.
6. 2/19/2009
Made 4th call; was told to check back in 2 weeks if still don't get the rebate by then.
7. 3/13/2009
Made 5th call (answered by ID 3755); was told the rebate was redeemed;
8. 3/24/2009
Made 6th call (answered by Michelle, ID 5167); was told they mailed out a gift card before and the good news is it is not stolen, and they are willing to re-issue a new card, but $10 dollars would be deducted from the total amount; told to call back in 2-3 weeks;
9. Some time in April 2009
Probably would be told the new card has been stolen by somebody.
| | View | F 37 | Buycomcast.com | Triple Play | $250 | N/A | Rossville, GA | 2009-01-26 | | | I purchased the Comcast triple play in April 2008. I was told my rebate would take six months to receive. After the time was up and no rebate had arrived, I called Comcast and was told it had been processed and would be another six to eight weeks. When I did not receive it I called again, and was told they had no idea what I was talking about and they had no idea what Comcast triple play rebate was. This company is the biggest bunch of thieves I have ever had to deal with!!! I will notify the BBB, but I will also be talking to a lawyer about a class action lawsuit against these people. There is no reason for so many people to be robbed by this company and nothing done about it. I'll be parting ways with Comcast and their criminal monopoly they have on our area. I hate to see people lose their jobs, but a company like this should not be allowed to operate. | | View | F 40 | Buycomcast.com | Cable, Internet | $200 | N/A | Smethport, PA | 2008-11-12 | | | I requested my rebate on 4/23/08 and have called 6 or 7 times to check on it. I was always told it was "pending approval" and to call back. My previous call I was told if I didn't receive it within 30 days to call back and they would expedite it. Today I called only to be told it has now been denied, 7 months later, because I had checked the box for the modem but was renting not purchasing the modem. They also told me I had the incorrect Rebate ID which I was told had been corrected on 4 of those calls. I also am filing a claim with the BBB. I called Comcast and they are not willing to do ANYTHING. So I will also cancel all my services and go to Directv. I doubt I will ever see my rebate but I plan to make sure as many people are aware of this scam and Homes.Org as possible. | | View | F 40 | Buycomcast.com | Comcast | $250 | N/A | Fremont, CA | 2008-11-04 | | | I bought the comcast triple play from Buycomcast.com, I am suppoed to get 250$ rebate. I have been follwoing since last 11 months. In Oct 25, 2008 they promised to send rebate by Oct end, today (11/03/2008) when I called I was told that my rebate is denied as I do not have all the 3 comcast services, the fact is that I still have all 3 servise, there manager is always unavailable. I will wait for 1 more week if the matter settle down than fine otherwise I am going to file with BBB. | | View | C 77 | Buycomcast.com | rebate | $250 | 32 | westfield, MA | 2008-11-01 | | | I had the same problems as all of you...so I finally contacted the Better business bureau and filed a complaint agains the mother company "homes.org" and the owner Joseph Bamina in Ft Lauderdale Fl. . I also went on "homes.org" web site, and where it allows you to contact them I sent an e-mail telling them that I had filed a complaint w/the BBB and I was looking foward to shutting them down. With in 3 days of doing this I recieved the rebate promised me.I actually recieved more than I thought I was suppose to, and all the checks cleared.I'm hoping you all read this and do as I did, it worked.Good luck | | View | F 37 | Buycomcast.com | cable-phone-internet | $250 | N/A | westfield , MA | 2008-10-23 | | | I also fell for the bundle rebate scam. I mailed in in january and its october now and still no rebate.I did some research and discovered that Joseph Bamina is listed as the owner of homes.org, the company running buycomcast.com in Ft Lauderdale Fl. I filed a complaint with the BBB also.I'm hoping to at least shut them down. | | View | F 40 | Buycomcast.com | cable rebates | $250 | N/A | Madison, CT | 2008-09-17 | | | I have called numerous times. each time I was told they are working on the March 17 rebates and mine came in on March 18 so to call back AGAIN in a couple of weeks. This is a total ripoff and should be removed from the internet. | | View | F 37 | Buycomcast.com | Cable Services | $200 | N/A | Washington, DC | 2008-09-09 | | | These scammers get a big F. After doing some research, I found that they are linked to the Elephant Group, also known as homes.org, homesclub, buycomcast, buytimewarner, buycharter, etc... If you simply did not get the rebates they promised, consider yourself lucky. These swindlers are masters of the pay-per-click and bait-and-switch; and they will sell your personal information to other scammers just like them. | | View | F 40 | Buycomcast.com | Internet/Cable/Phone | $250 | N/A | Salt Lake City, UT | 2008-07-16 | | | I have now waited almost 7 months for my $250 rebate. I called once at the beginning of June and they told me that I was on the list and that I would get my rebate in the first week in July. I called in today 7/16 and was told that I am on the list and that I will get me check in the first week in August. What a bunch of shit. I will be calling Comcast, this is BS! | | View | F 37 | Buycomcast.com | retailer of Comcast ... | $50 | N/A | Quincy, MA | 2008-07-07 | | | Supposed to mail me the rebate, after 1 year and made 9 calls, every time they promised the rebate check will be issued and last time I was told the rebate will not be sent because of duplicate order which I had not heard of and they just made it up to deny a rebate which they advertised and lie to consumer, be aware !! | | View | F 37 | Buycomcast.com | Comcast rebates | $100 | N/A | Memphis, TN | 2008-06-17 | | | I also sent my proper rebate form and first month's bill to BuyComcast.com in December 2007. I have received all sorts of conflicting information, once being promised I would receive the check in the mail that week. No check. They tell me it takes 6 months, and now it is past the 6 months. When I called last week, I was told it was "in the list of checks to be sent out, but there had been an unmanageable delay and it would be the end of June." THAT WAS IT. I informed the person on the phone I would be filing a complaint with the BBB (which I did this week). I doubt I will ever see this money. They also said it would be sent in the form of a Mastercard, when the rebate form clearly stated a CASH REBATE. Ha!
Buyers beware. Stay away from BuyComcast.com, but also Comcast for allowing them to market their product this way as well. They are just as much to blame in my opinion!
Everyone, PLEASE file a complaint online with the Better Business Bureau to help others not be taken as we have been taken in the future. | | View | F 37 | Buycomcast.com | cable, internet, pho... | $250 | N/A | Portland, OR | 2008-04-07 | | | I followed rebate instructions to the T. Rebate to sent within 16-18 wks later. 20 weeks later I started calling. I called 4 times and received conflicting information each time. Said check was mailed out on specific date, gave me check # one time. Told didn't have that info next time. Finally talked to a team lead today, 25 weeks later and she skated around all the conflicting info. finally saying she couldn't do anything for me. The offer is deceptive, I didn't believe at all that any money was coming. I am contacting Comcast, Better Business Bureau and the small claims court. | | View | F 43 | Buycomcast.com | cable/internet | $200 | N/A | Davis, CA | 2008-04-04 | | | I started new service with Comcast through Buycomcast. com. At their site and on the rebate form, it stated we would receive $100 for each new service that we signed up for - cable and high speed internet. We sent a copy of our first month's bill and the proper rebate form with a return receipt from the USPS. We were suppose to wait 16 - 18 weeks for the rebate. When we didn't receive it, I called. They told me to wait another week. When I called again they said to call another number which was Homes Club. They told me to fax the form and the bill again. I went to our local Comcast and received a new bill. It was in a ledger form (4 pages). I faxed it, then they said they couldn't read it so I went to a print shop and enlarged the print and had it darkened. Then they said that it only said that we had cable, not the internet. It listed the internet as CHSI, Comcast high speed internet, and stated that we had the double bundle(2 services). I asked them how I could clear this up and they said I had to talk to Comcast. Comcast verified that we had the 2 services and said that they would stay on the line while I called them back on my cell phone. I put both phones on speaker and he verified it and also said he had the tech number of the person that installed it. They said they couldn't do anything until we sent in the original bill. He said that Comcast only has the original bill online for 6 months and of course, by now it is 7 months so he couldn't guarantee which bill would be sent. Luckily I found my original and have faxed it again. I won't hold my breath waiting for the rebate. I have documented the dozen times that I have phoned and the 3 times that I have faxed invoices to them, not to mention the cost of phone calls. I give them a F and think they are a scam company. Comcast should not do business with them. | | View | F 50 | Buycomcast.com | cable, internet | $75 | N/A | Orlando, FL | 2008-01-21 | | | Followed instructions perfectly, waited 6 months and no rebate. Rebate form does not even have telephone number to contact company. I had to really dig to find someone to help me and they wanted me to re-fax first months bill. Very frustrating... | | View | F 45 | Buycomcast.com | modem and service re... | $125 | 16 | Jensen Beach, FL | 2007-12-03 | | | I still have not received the rebates, they lost the forms, told me to fax, and now they have told me 7 weeks later, I must wait ANOTHER 16 weeks. | | View | F 37 | comcast | triple play rebate o... | $250 | N/A | lady lake, FL | 2010-04-20 | | | total run around when trying to check on rebate--now 16 weeks... would love to know if ANYONE has received this rebate....why isn't the BBB or Atty. General looking into this fraud?!!! | | View | D 67 | comcast | internet | $175 | 26 | Chicago, IL | 2010-03-09 | | | Offer was for a rebate on the wireless router, modem, and for signing up with Comcast. Comcast didn't send me a second bill, which was required to submit the rebates. I had to call Comcast to get the bill, then I immediately sent in everything to Offerwire for the rebates. There were three separate forms, some needed the original UPC, some needed a copy, they needed 'order numbers', which were not filled out on Comcast's paperwork, and an order receipt, which apparently was not the receipt Comcast gave me. My claim was denied for several different reasons; each time I thought the issue was resolved they sent another postcard with another reason why my rebate was not valid. Offerwire's phone system is a black hole, and I was often disconnected after being told they would transfer me to another department. They had no intention of giving me back my rebate, I'm sure everyone in the call center is trained not to under any circumstances, but just keep giving excuses until the caller gives up. I didn't give up, I called back several times, directly e-mailed them information, and eventually convinced one of the supervisors that I would sue them if they didn't give me the money I was legally entitled to. That was when they finally processed my rebate. Before threatening to sue it was like talking to a brick wall of, "I'm sorry, there's nothing I can do, you simply didn't qualify." | | View | F 43 | comcast | HS Internet | $125 | N/A | Cary, IL | 2010-02-19 | | | Rebate offer was farmed-out to Offer-Wire.com so Comcast is off the hook. I never heard or dealt with OfferWire. What a scam. You need to send them 2 COMPLETE months of bills with all of the other crap, and you have a maximum of 90 days to have it postmarked. Do the math - very tough to complete, but I did. Now according to OfferWire I'm either not sending the correct info, or my purchase was made outside the date, etc. All concocted excuses. What a scam. Class Action is need against these jags. | | View | F 50 | comcast | triple play | $300 | N/A | atlanta, GA | 2010-01-11 | | | Was promised $300 in gas cards as a rebate in Feb 2009. I've mailed all kinds of forms, talked to all kinds of people, registered vouchers online, etc and have yet to receive the first dollar in rebates. What a scam. Comcast should be ashamed. | | View | F 50 | comcast | Triple Play | $250 | N/A | San Jose, CA | 2009-11-13 | | | In January 2009, we decided to actually PAY to break contract and leave DirecTV because of so many service problems and absolutely ridiculous billing issues. It was absurd, i am sure that if I were a richer man and it were worth it to me, we would have been able to sue.
We signed on with Comcast for their Triple Play, migrating our home phone, internet and cable service to them. We were promised a $250 dollar rebate, filled out the rebate form, photocopied everything and sent it in. It's been over 6 months and after multiple requests, we get the same circular excuses. Now they claim there is NO such rebate. After the way that AT&T, DirecTV AND Comcast have separately taken advantage of us by LYING and breaching their own incentive agreements, we have a very poor opinion of Telcoms. We get constant sales calls from all three, including Comcast with whom we are currently customers. These companies have one goal. Obtain as many paying customers as possible and disregard the ability to provide goods and services on par with what they promise. They have the infrastructure to instantly recognize any purchase you make and invoice you accordingly, but a rebate takes two fiscal quarters?
Where is the law? Do these companies really matter so much to Americans that they are allowed to say and do as they please at the public expense?
| | View | F 28 | comcast | Bundle-internet-tv-p... | $250 | N/A | Luttrell, TN | 2009-05-02 | | | So sick of waiting...I think it's a scam.I know I sent everything required because I could definitely use 250.00 but I won't hold my breath. | | View | F 43 | comcast | triple play | $300 | N/A | cape coral, FL | 2009-04-21 | | | no comments entered | | View | F 37 | comcast | Comcast Triple Play | $300 | N/A | Concord, NH | 2009-04-08 | | | I ordered the Comcast Triple Play package offer through Comcast. I was told I was eligible for a $25 gas card monthly. I just learned that I am ineligible. I read the fine print that states you had to order the services online at Buycomcast.com. Since I spoke to a customer rep on the phone I am unable to receive the gas card ever! I believe Comcast knowingly used deceptive sales gimmicks to get my business. I am currently dealing with the service department to see what they will do to coorect this. I will keep you posted. Beware- Comcast sales reps lie to get you started with Comcast products. Buyer beware!! | | View | F 43 | comcast | Triple Play Bundle | $300 | N/A | Framingham, MA | 2009-03-31 | | | My rebate of 300.00 was to be received by me within 8-10 weeks after startup of service which was 11/11/2008. I have continuously called weekly only to hear it is on its wayToday is 3/31/2009 and I still have received nothing except a shutoff notice because I haven.t paid the bill. I was going to use the 300 for the bill as I stated to them. In the month of March 2009 alone I have paid 300.00 towards the bill. I don't even get a bill every month then the service gets terminated, I call to find out the problem , I make a payment and suddenly within a few days I suddenly receive a bill or a shutoff notice. | | View | F 43 | comcast | Cable/Phone/DSL | $250 | N/A | Denver, CO | 2009-03-09 | | | I was promised a $250 rebate for signing up for the Comcast triple play bundled services. Filled out the form and waited the required 6 months "processing period". Called numerous times and was told my order was processing or that it had been processed and that they were waiting to send out the rebate. It has now been over a year and nothing! Comcast uses a shady Florida company to do the rebates so that it can feign ignorance when the rebates are not issued. Really ripe for a class action, judging on the number of complaints floating around on the internet. | | View | F 37 | comcast | Tripleplay | $250 | N/A | Everett, WA | 2009-02-18 | | | I have been waiting and calling monthly for my rebate since September 2008. I called at the begining of January and was instructed to call back at the end of January after the person put me on hold for 10 minutes to check the status of this rebate. He told me I will be getting it Feb. 1st 2009 with no problems. I called today and was informed I marked the wrong REBATE amount box. GIVE me a break. I was TOLD I would recieve the $250.00 amount if I signed up for COMCAST CABLE,PHONE and INTERNET...This bill is around $173.00 amonth. I know this a HIGH price...And I am FED UP with the run around from HOMES.ORG and THE BS about blaming comsumers for boxs marked wrong. They have my email address and NEVER contacted me with MY supposed error. I saved copy and Faxed it today to some TONYA with a NEW rebate # and she stated If this # was not added I would not get my REBATE THAT THEY PLAN ALREADY TO CHEAT ME OUT OF. I will call JESSE at our local TV news and the BB. I will CANCEL my Comcast too. | | View | F 47 | comcast | phone,internet,cable... | $200 | N/A | Huntsville, AL | 2009-02-02 | | | I ordered Comcast through my local office and was offered a rebate of $200 for a bundled service of triple play. I followed all instructions properly and made copies of everything. 16-18 weeks later when I call the number at the bottom of the form, to inquire about my cash, I find out the rebate was through homes.org.I had never heard or spoke with them, so why are they involved.I've went back and forth with the two companies for months, calling every other day and e-mailing any one listed on the web sites. Comcast finally agreed that it was their fault and they were responsible since I went through them(Comcast)to order my service and it was their employee that sold me the service by offering me this rebate. The supervisors that I spoke with are here in Huntsville,AL.(Stephanie & Wayman Ward). They both said that they spoke with Melissa in their marketing department at comcast and She agreed that thay would send me the refund themselves(directly through Comcast). They happened to mention Melissa's extension (3756), which was similar to others ext.with homes.org. I called homes.org and sure enough "this is Melissa operater number 3756". When I give her my name I'm disconnected. So I now know that Comcast is just as bad as homes.org and they are in this scam together. So it looks like I'm out of luck. I have been calling, trying to get the truth about this rebate and whos responsible since May of 08. I'm no closer than when I first started. I've been told so many lies it's hard to keep up with even though I've wrote them down.I have dozens of names and numbers of people I've talked with. Today 2/2/09, I call and find they (homes.org)changed their name to saveology.com. After mentioning the FTC and the Attorney Generals consumer affairs division, they said it was on the list to be sent out this week. Yeah, the old "checks in the mail" routine. I've been told this 3 or 4 times. I never knew consumer fraud hurt this bad. I need a lawyer. Good luck to all. | | View | F 40 | comcast | Rebate | $150 | N/A | Randallstown, MD | 2008-10-11 | | | I have Comcast's $99 bundle as of July 2008. I have had my name spelled wrong 5 times. Called about the rebate 6 times and finally talked to someone at the rebate office that told me my rebae would take 18 weeks-4.5 months. I think this is a way to kep you paying then for service. If you cancel before you get the rebate you don't get the rebate. This should be a crime. They don't tell you how long it will take. I have never had a rebate tha took this long. Comcast is too expensive cable $33,Telephone $33 and internet $33 plus tax. For me it is not worth it. On my internet home page if your first name has 10 or more letters in it they drop some of the letters of your name to fit the home page such as Christopher your name would be Christop. For the money they charge your name should be able to be displayed the way it is spelled. I asked them to spell my name as Chris I was told they can't do that. No good reason why. No 2 customer servie reps are on the same page. I will be getting rid of Comcast for sure. | | View | F 37 | comcast | Triple Play | $250 | N/A | Reading, PA | 2008-06-05 | | | I switched from verizion to comcast on Dec 8, 2007 after being promised a $250 rebate. Still have not received anything and the customer service is terrible. I am skeptical if this rebate even exists? | | View | F 40 | comcast | high-speed-interneet | $100 | N/A | jersey city, NJ | 2008-05-13 | | | I order my comcast service in Oct.of 2007 with my submitted for and my rebates offered of 100 dollar in oct.4 2007. Its sad when your waiting for something,that never arrive. | | View | F 37 | comcast | modem for internet | $75 | N/A | not entered, | 2008-02-26 | | | Not believe in comcast and broadbandoffers offers, they took fast my money for my credit card went I apply for internet with $75.00 modem rebate offer. In may 2007 I send all the papers for rebate,I send many mails I call many times at broadbandoffers but I dont get the rebate. | | View | F 28 | comcast | cable TV | $75 | N/A | Atlanta, GA | 2007-03-26 | | | Don't be fooled by Comcast offers of a rebate because when contacted they know "nothing" and tell you to contact the rebate company (checkmyrebate.com) who repeatedly say they will take care of it, after info sent 3 times, but nothing happens, no reply from inquiries to "rebate company." Comcast seems unable to back up or substantiate their "offers!" | | View | A 95 | comcast | rebate | $110 | 6 | Bellingham, WA | 2006-07-25 | | | I had problems with the Broadbandoffers.com rebate so I contacted Comcast to get help. They credited the amount that I was denied to my bill. Fantastic customer service. | | View | F 43 | COMCAST/SAVOLOGY | COMCAST BUNDLE | $250 | N/A | CARNEGIE, PA | 2009-06-18 | | | THE COMCAST/SAVOLOGY REBATE IS A SCAM. CONTACT THE ATTORNEY GENERALS OFFICE IN YOUR STATE. THEY DO HELP. IF MULTIPLE COMPLAINTS ARE RECEIVED THIS MAY LEAD TO CLASS ACTION SUIT. GOOD LUCK |
ABOUT THE REPORTS
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These are ratings reports submitted by real people who filled
out the rebate report form on this web site. See the
" Submit a Report" menu item along the left side of this page, if
you want to submit a report.
- Grade: a total grade, based on the wait time (weeks) grade,
the rebate instructions grade, customer service grade, and other factors
- Reported From: the city of the person who submitted the report
- Weeks: how long a person waited to get the promised rebate
- N/A (in Weeks column): the rebate money "Never Arrived"
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