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Search all rebate reports by company, product type, state, etc.
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| Details | Grade | Company | Product | Rebate | Weeks | Reported From | Entry Date |
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| View | F 40 | Ecost/X2GEN | MW22U | $50 | N/A | Tampa, FL | 2007-09-24 | | | Read the rebate form carefully. It is designed to maximize the number of mistakes and never to send the rebate. | | View | F 40 | Ecost/X2GEN | MG19MY $95.00 Rebate | $95 | N/A | RockyRiver, OH | 2006-08-07 | | | Any company that asks you to wait 12 weeks before you even ASK for what they promise, watch out. Shame on me for that but shame on them for messing with a retired consumer who has plenty of time to use the WEB to contact BBB, FTC and Attn. Generals office. | | View | F 40 | TEG & X2Gen | MG15VT, MG15C, | $30 | N/A | bARRINGTON, IL | 2008-01-25 | | | i DID ALL REQUIRED PAPERWORK JUST NEVER HEARD FROM THEM AND CAN'T FIND ANY WAY TO CONTACT EXCEPT Dept. 38,Offer OCWS00066 P.O. Box 10001-38 ZDouglas, AZ 85655-101 | | View | F 38 | X2GEN | Rebate | $50 | N/A | davenport, IA | 2008-01-24 | | | almost 12 weeks..still no rebate as promised, American tv will not honor X2gen rebate even tho they sold product...X2gen bankrupt..now what? X2gen still selling products!!!! Help! Cheryl | | View | F 48 | X2GEN | Mg19R8 | $60 | N/A | Albany, GA | 2007-12-05 | | | Purchased from ecost 7/26/07. Filed via certified mail. Waited 13 weeks. Submission not listed on www.rewardsbymail.com. Called PFC. They said they took over from previous company and to resubmit. I am now in the que. Today 12/5/07 I got word X2Gen in bankruptcy and no funds will be released. X2Gen phone number no longer in service. Do you think they got enough complaints to put then in this status? I got bounced around so much, now it's too late. On http:// www. rewardsbymail.com it says: Rebates for Computer World (X2Gen Company) are on hold at this time because of a recent bankruptcy filing. We have been informed by the Attorney for Computer World that they do expect to be able to release your rebate if and when funds become available. At this time we do not have a date of when this will occur.
| | View | D 64 | X2GEN | 19" monitor | $109 | 32 | Richmond, VA | 2007-11-16 | | | Purchased the monitor in early Sept 2006 from a labor day sale/rebate promo. Rebates were mailed in by certified return receipt. RebateRebateSystems web site said they had received the rebate and it had been approved and were in the process of sending the check. After waiting 10 months (July 2007), I took the advice of Arlington, Va (below) and filed two complaints with the BBB against ECost and X2GEN claiming fraud. Ecost responded immediately and asked me to fax copies of the rebate forms and receipt that I had submitted to them and said they would investigate. BBB complaints were eventually closed as ECost had responded and X2GEN never did.
HAPPY HALLOWEEN!! Two checks showed up together, 14 months after I had sent in the rebate. X2GEN gets an F-, ECost gets a C as they did promptly respond and probably motivated someone to send the check, unfortunately they still sell X2GEN products even after all of the complaints.
BJ's, Costco and Circuit City have the easiest non-mail rebate procedures. I'll buy from ECost again, but only if there is NOT a rebate involved. | | View | F 40 | X2GEN | LCD Monitor 20" | $95 | N/A | Heyburn, ID | 2007-10-04 | | | Completely filled out all the forms as required, sent all the bar codes and receipts as required. Only one item purchased on the receipt so I didn't pay any attention to the requirement to "circle the item on the receipt" and they used that excuse as the reason to refuse to pay the rebate. Filed complaint with BBB and they refused to even respond to the complaint. I have documentation for everything, they are very deceptive and underhanded people. As of this experience, I never buy anything that has a rebate attached, I do not trust any business who promises a rebate. If you want to sell to me, just reduce your price. A rebate does not encourage me to buy regardless of how big it is...Robert Weaver, Heyburn, Idaho. | | View | F 40 | X2GEN | 22" monitor | $50 | N/A | Duluth, MN | 2007-09-14 | | | Rebate submitted 06/30/2007 and by 09/14/2007 they say they have not heard of me! Stay away from X2gen and eCost! | | View | F 37 | X2GEN | 19" LCD Monitor | $90 | N/A | Cedar Rapids, IA | 2007-06-14 | | | The rebates was never received from X2Gen but eCost should be responsible. They have another monitor up there with a big rebate that no one will get. | | View | F 37 | X2GEN | 19" Monitor | $109 | N/A | Idaho Falls, ID | 2006-12-03 | | | No denial letter from them. When I contacted them via web page email, they said rebate was denied because I sent forms to the wong address. How did they know that if they got them? Time to report this fraud to the Postal Service. | | View | F 37 | X2GEN | 19 Inch Monitor | $70 | N/A | Rochelle Park, NJ | 2006-09-28 | | | I did not get the rebate after 12 weeks so contacted x2gen, they said that rebatesystems handles it. But rebatesystems claims that I did not write the date and hence my rebate is denied as per terms and conditions and cannot re-submit any papers. X2Gen company claims that they don't have any information about my rebate and can't do anything about it. Its a terrible company, you will never get any rebates and it looks like a fraud company. | | View | D 62 | X2GEN | computer monitors | $95 | 32 | arlington, VA | 2006-09-06 | | | I too was almost ripped off of a $95 X2Gen monitor rebate. I purchased mine from ecost.com last March. After the same frustrating unreturned calls and emails, I called ecost.com, who also said they had no responsibility, as it was between me and the manufacturer. Then I filed an online complaint with BBB against ecost.com saying they've advertised false prices if rebates are not honored, and I had a check from ecost in my mailbox in 7 days. I don't know what would have happened if I filed the BBB complaint against X2Gen, but I do know that the vendor (ecost) can without their payments to the manufacturers in a large case of negligence that this board seems to indicate - I would encourage everyone to go back to their vendors, and then to the BBB if they are still denied. If enough people do it, X2Gen will end up paying all the money they owe people through denied vendor payments. | | View | F 37 | X2GEN | 19in monitor | $79 | N/A | not entered, | 2006-07-29 | | | do not buy any thing from x2gen you will not get your rebates. Contacted the BBB and put in a compliant. If you buy from X2gen you will get ripoff | | View | F 37 | X2GEN | 17" Monitor | $99 | N/A | Richmond, VA | 2006-07-11 | | | Was informed because I did not circle the item on the invoice I was not eligible for the refund. Note: Only one item on the invoice, did not take a geniuos to match item purchased with item rebate. | | View | F 40 | X2GEN | 17" LCD monitor | $99 | N/A | St. Paul, MN | 2006-06-30 | | | "They say" I didn't include the stamped return envelope so I don't get the $99 rebate. They did not give me any solution other than I am screwed. The phone rep said he didn't agree with the company's policy but hey, they pay him to tell people they are screwed out their 99 dollar rebate. Unbelievable... |
ABOUT THE REPORTS
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These are ratings reports submitted by real people who filled
out the rebate report form on this web site. See the
" Submit a Report" menu item along the left side of this page, if
you want to submit a report.
Legend
- Grade: a total grade, based on the wait time (weeks) grade,
the rebate instructions grade, customer service grade, and other factors
- Reported From: the city of the person who submitted the report
- Weeks: how long a person waited to get the promised rebate
- N/A (in Weeks column): the rebate money "Never Arrived"
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