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Rebate Report Card
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Search all rebate reports by company, product type, state, etc.
Results are sorted by company name.
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| Details | Grade | Company | Product | Rebate | Weeks | Reported From | Entry Date |
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| View | F 43 | Nova Development | photo explosion | $20 | N/A | new kensington, PA | 2010-04-27 | | | I will never, ever purchase anything that has a rebate offer, especially at staples. Just give me the discount now, not later. Theyy got me twice, NEVER AGAIN! | | View | F 47 | Nova Development | Software | $30 | N/A | Irving, TX | 2010-04-19 | | | Nova Development is a big Cheating company, never buy anything, they promised me to send my rebate and every time they says, we didn't received barcode, sometimes they says UPC, or Registration card or some other things.
Please everyone don't buy anything if you are looking for rebate, this is big cheating company.
| | View | F 57 | Nova Development | Marine Aqarium Delux... | $10 | N/A | Waynesboro, PA | 2010-04-16 | | | I wish I had checked this site before buying Nova Development software at Staples and snail-mailing in the rebate info in January 2010. After two live chats (cordial and okay) and three attempts to email my copy proof that I did submit the required materials, I keep getting the run-around. DO NOT BUY AND EXPECT ANY REBATES FROM Nova Development. I do not expect to get my $10.00 rebate, but I will tenaciously "bug" them for it on principle. I will NEVER purchase anyting from this company. | | View | F 55 | Nova Development | Berlitz Language | $10 | N/A | Phoenix, AZ | 2009-12-24 | | | I submitted two rebates, for Berlitz language software. Both were returned by USPS due to lack of a forwarding address. Search on web reveals that I will not receive satisfaction. I will return products to Frys for refund, or contest charges with credit card company. | | View | F 37 | Nova Development | Computer Software | $20 | N/A | Saint Joseph, MO | 2009-12-10 | | | Purchased Parallels 4.0, offered a $40 upgrade rebate or $20 new user rebate. I was a new user, so sent in for the $20. My rebate was rejected, said that I had not sent in the competitive cover. Emailed them, told them I did not apply for the $40 competitive, applied for the $20 new user. Told me they would not honor the rebate unless I sent the required documents. I was done fighting them. I filed a complaint with the BBB and the Attorney Generals office- guess what, they are going to "force" the rebate now and send me a check. My advice, file a complaint with the BBB & AG, easier than fighting with them. | | View | F 60 | Nova Development | Software | $110 | 14 | Naperville, IL | 2009-08-18 | | | Did the Staples / Turbotax thing in Jan 2009. Bought six pieces of Nova Development software totalling $110 in rebates. Got $40 back for two but recieved emails saying "duplicate offer" on the other four. Called multiple times to hear "it's been approved and the check will go out in the next run". After 6 months was finally told "showing as duplicate and payment mailed out in March 2008" because I had done the same thing a year ago! So finally thought I had it straightened out but called again today (another month has gone by) and was told the same thing! So I said "I'm not going to get off the phone until this is fixed" and was bumped up to "Level 2" Customer Service. Talked with Susanna who tried to give me a song and dance about only getting the rebate once every 12 months regardless of whether I've purchased two different versions of the software. But she then proceeded to "force" the system to issue new Rebate ID numbers on the four pieces of software and the check "should go out in the next check run". Not going to hold my breath. | | View | F 43 | Nova Development | software | $30 | N/A | san jose, CA | 2009-08-14 | | | no comments entered | | View | F 43 | Nova Development | PhotoImpactPro | $30 | N/A | Waldorf, MD | 2009-06-20 | | | I bought the product and thought I was going to get a $30.00 cash rebate. What I got was a $20.00 gift card number that cannot be used. I should have stuck with Adobe, this will never happen again, Nova Development will never get another penny of my money. | | View | F 33 | Nova Development | Print Artist Platinu... | $20 | N/A | Hamilton, NJ | 2009-01-26 | | | FYI Nova's customer service phone number is 818-591-6256 M-F 8am-5pm PST.
If any one has a diffrent number please let me know.. GOOD LUCK! | | View | F 37 | Nova Development | Print Artist 22 Plat... | $20 | N/A | hamilton, NJ | 2009-01-25 | | | Scam Scam Scam and if I did not mention a scam. Like everyone else I had to put my two cents in. Sent in the original information post dated in the time required, than they email me telling they require follow the link provided to print out a rebate form and requested more information on the box, I did this made copies of everthing and than they emailed me and said it was past the rebate experation date. What a bunch of crap!! Don't buy Nova products and expect a rebate. I did purchase this from STAPLES!!! | | View | F 50 | Nova Development | Parallels Desktop 3.... | $20 | N/A | Portland, OR | 2008-09-19 | | | There are a number of unhappy customers that have been scammed by Nova. In fact, check out the customer discussion board at amazon.com [Parallels-Desktop-3-0-Mac-Intel] We keep getting the run-around..(i.e.: they didn't get the complete submission, and when you call them on it, they say a check will go out in the next 2-3 weeks) this is so frustrating! | | View | B 84 | Nova Development | various software pro... | $100 | 12 | Silver Spring, MD | 2008-05-10 | | | I have submitted four rebates to Nova, each for $20 to $30. All of them needed to be followed up on because of non-delivery by the promised date, but when I contacted customer service, they provided accurate information about when I could expect the rebates and in one case expedited the claims. I'd say they were slow, but not as horrible as other people are reporting. | | View | F 37 | Nova Development | Parallels Software | $50 | N/A | Blue Springs, MO | 2008-04-07 | | | I double checked with a fine tooth comb that I submitted all required documents to receive a rebate for Parallels. I received an email two weeks after mailing the documents saying that they had received everything and were starting the "examination" process. Four weeks after that they sent me an email that they were processing everything and that I could check the status through a link. When I checked, they claimed that I was missing items and that the rebate claim was rejected. I called the help number listed and no one ever answered. I emailed, and still no answer as to what it was I was missing. Now they say it's too late to claim the rebate. I think the rebate was just a scam to begin with. Not to mention that their customer service just doesn't exsist. | | View | F 47 | Nova Development | Photo Explosion | $20 | N/A | Acton, MA | 2008-03-16 | | | Submitted the rebate with all the documentation. Never heard back from them. I kept all the copies. Customer service said they never received the rebate. "Should I re-submit the copies?", I asked. "S-sure..", she said, as in "whatever...who cares what you do...". I did re-submit, and, of course, never heard back again. | | View | F 37 | Nova Development | photo explosion delu... | $20 | N/A | grass valley, CA | 2007-08-05 | | | same old story- Nova development does not give their promised rebates and Staples does not care. Just try to get through to customer service and don't bother with emails. Do not support this fradulent company in any way. | | View | F 50 | Nova Development | Photo Explosion | $20 | N/A | Grafton, MA | 2007-05-03 | | | Same experience with Nova. Everything was sent. Calls were made to the fulfillment center and I got nowhere. Email was sent to Nova Customer Service; they never responded. Not only will I not buy another Nova product, I'm avoiding Staples as well. They are aware; they don't care. There are plenty of other vendors out there. | | View | F 28 | Nova Development | Greeting Card Factor... | $20 | N/A | Troy, OH | 2006-09-20 | | | Staples featured this software along with several other products promising rebates. The rebate had to be mailed to Nova and was not promised by Staples. I recieved no rebate and I think Staples was aware that Nova's record was not good. Retailers are helping companies like Nova commit fraud on the public by featuring their products in their ads and stores. I will not buy anything else manufactured by Nove Development or featured by Staples. | | View | F 28 | Nova Development | Photo Explosion | $20 | N/A | Troy, OH | 2006-09-20 | | | I bought this product at Staples along with Turbo Tax. I received the promised rebate for Turbo Tax, but I received nothing from Nova Development, not even a postcard telling me why I was not going to get the rebate. I do not intend to buy any of their products again or anything else from Staples that promises a rebate. | | View | F 50 | Nova Development (Of... | Berlitz French Softw... | $30 | N/A | not entered, | 2009-09-23 | | | Refused my refund, said I completed it incorrectly. I have copies, so I know they are lying. A customer service rep and her manager had conflicting stories of what the scan showed on my account, so another lie. I am writing letters and sending pictures to everyone. Office Depot, Nova, and Berlitz. Worst lying customer service I've ever experienced. | | View | F 43 | Nova Development Cor... | Photoimpact 13 | $30 | N/A | Versailles, KY | 2010-03-08 | | | They sent me an email indicating I would recieve the rebate in 10 days. That was 6 weeks ago. | | View | F 53 | Nova Development Cor... | Christian Greeting C... | $15 | N/A | San Jose, CA | 2008-04-27 | | | There were two rebates associated with the product bought on 4/10/06. I called Nova 4 times, 3 of them were line busy. I got only one rebate of $10 after the call that was successful. | | View | F 37 | Nova Development Cor... | Art Explosion 300,00... | $10 | N/A | Hauppauge, NY | 2007-01-14 | | | I sent in all the required info for the rebate and never heard anything. I emailed the company and they ignored all emails. I expect to never get this rebate and I will never buy anything from Nova Development Corp again. | | View | F 37 | Parallels/Nova Devel... | Parallels 4.0 for Ma... | $40 | N/A | Chicago, IL | 2009-06-01 | | | I bought Parallels Desktop 4.0 for Mac AND IT VERY CLEARLY PROMISES A $40 REBATE FOR PREVIOUS VERSION OWNERS. Well - it's all b.s.!! They don't include rebate forms in the package (even though the package indicates rebate forms are inside). They mislead and misdirect when one tries to satisfy rebate claim requirements and then they break it out into two $20 rebate claims and demand multiples of originals that don't exist in multiples (receipts for example)! Very sly, very slimy, very dishonest! I realized that I was dealing with scammers and returned the software to the store to prevent Parallels/Nova Development from ripping me off!! Thank you to the retailer, Micro Center, for taking back the software in exception to their policy on opened software - much appreciated!! |
ABOUT THE REPORTS
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These are ratings reports submitted by real people who filled
out the rebate report form on this web site. See the
" Submit a Report" menu item along the left side of this page, if
you want to submit a report.
- Grade: a total grade, based on the wait time (weeks) grade,
the rebate instructions grade, customer service grade, and other factors
- Reported From: the city of the person who submitted the report
- Weeks: how long a person waited to get the promised rebate
- N/A (in Weeks column): the rebate money "Never Arrived"
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