| |
|
recommended by
Rebate Report Card
|
|
|
Search all rebate reports by company, product type, state, etc.
Results are sorted by company name.
|
| Details | Grade | Company | Product | Rebate | Weeks | Reported From | Entry Date |
|---|
| View | F 47 | Buycomcast.com | Comcast double play ... | $150 | N/A | Rockford, IL | 2010-01-06 | | | Total scam, same story as the rest of you guys with my comcast double play rebate. I never got it and i'm still trying to get it a year and 2 months later. I think Comcast should be responsible for this... Why can we all file a claim against Comcast with the BBB for this? They are the one's that make and promote these rebates... how can they just sign off on their responsiblity and tell us to contact some BS company to get our rebate when our contract and original agreement was with them? Any Ideas? | | View | F 50 | Buycomcast.com | rebate | $199 | N/A | Millbrae, CA | 2009-06-16 | | | I signed up for comcast services (both cable and internet service bundle) through one of saveology.com's website buyComcast.com with a promotion of $199.95 rebate(including $75 cable, $75 internet Service and $49.95 internet modem). 15 months later, I still did not receive my rebate. The following is a timeline of what happened:
3/25/2008: Signed up through BuyComcast.com with the rebate promotion
3/25/2008: Comcast service started.
4/25/2008: Got my first comcast bill and send it in with my rebate form to
Comcast Promotions, PO Box 101086, Fort Lauderdale, FL 33310 per instruction
9/15/2008: Called 1-877-405-5035 to find out why I haven't received my rebate. It has been
over 16 weeks per rebate instruction. Rebate center claim it is still pending
and ask me to call back in a few weeks.
10/2008, 11/2008: Called again and got the same reply "still pending"
12/16/2008: Called again. Rebate center told me that the rebate info is not complete and I
need to resubmit my rebate form again! I resubmitted the same day, reference
number 1110083770.
2/6/2009: Rebate center claim my rebate (all required info) was received. That I need to wait
another 16 weeks.
6/2/2009: Call rebate center and got the "still pending" reply again.
6/16/2009: Call, talked to Adria ID 3769. She informed me the account shows my comcast order is
no longer active, that's why the rebate is not processed. I told her that I had
comcast for over a year before closing my account. She said she will forward this
to her supervisor to "investigate" and can not tell me any more info.
I feel I have patiently waited for over 15 months to no avail for Saveology's rebate. I would like to compain about Saveology's false advertising practice and not honoring their rebate promise. Please help me in securing this rebate from Saveology.
| | View | F 37 | Buycomcast.com | cable phone internet | $200 | N/A | Decatur, GA | 2009-06-02 | | | buycomcast is the worst company as a comcst retailer. I submitted my rebate 8 months back and still they say my status is pending. the customer service is terrible. they just repeat the same thing over and over again that I need to wait more and dont specify the time.
I would strongly recommend everybody not to take service from buycomcast if you want your rebate. | | View | F 37 | Buycomcast.com | cable internet | $150 | 32 | Washington, DC | 2009-05-26 | | | submitted the rebate 11 months ago, called every month, told I would recieve it, finally the company HOMES.org was changed to SAVOLOGY, and apparently was another company name, told that the card was sent and never cashed so it was deducted by $24, then finally received a card for $126, the activation number did not work, given 5 numbers to call, finally an automated thing said it was activated, went to bank who said card does not work. Called back, told them I was a reporter, they hung up, and now my number is flagged so they leave me on hold forever (over 1 hour, when previously at least someone answered immediately the other 10 times I called). | | View | F 47 | Buycomcast.com | high speed internet | $125 | N/A | houston, TX | 2009-03-24 | | | 1. 05/2008
Purchased Comcast High Speed Internet service and a Modem from HOMES.ORG; Was supposed to get $125 rebate.
2. 07/2008
Mailed rebate form and first billing statement.
3. 10/1/2008
Made 1st call (1-877-405-5035); was told it would take up to 18 weeks; was suggested to call back if do not receive the rebate by 12/1/2008.
4. 10/31/2008
Made 2nd call; was told the same thing.
5. 12/19/2008
Made 3rd call (answered by Andrea, ID 3769); was told I would be able to receive the rebate by the end of Jan. 2009.
6. 2/19/2009
Made 4th call; was told to check back in 2 weeks if still don't get the rebate by then.
7. 3/13/2009
Made 5th call (answered by ID 3755); was told the rebate was redeemed;
8. 3/24/2009
Made 6th call (answered by Michelle, ID 5167); was told they mailed out a gift card before and the good news is it is not stolen, and they are willing to re-issue a new card, but $10 dollars would be deducted from the total amount; told to call back in 2-3 weeks;
9. Some time in April 2009
Probably would be told the new card has been stolen by somebody.
| | View | F 37 | Buycomcast.com | Triple Play | $250 | N/A | Rossville, GA | 2009-01-26 | | | I purchased the Comcast triple play in April 2008. I was told my rebate would take six months to receive. After the time was up and no rebate had arrived, I called Comcast and was told it had been processed and would be another six to eight weeks. When I did not receive it I called again, and was told they had no idea what I was talking about and they had no idea what Comcast triple play rebate was. This company is the biggest bunch of thieves I have ever had to deal with!!! I will notify the BBB, but I will also be talking to a lawyer about a class action lawsuit against these people. There is no reason for so many people to be robbed by this company and nothing done about it. I'll be parting ways with Comcast and their criminal monopoly they have on our area. I hate to see people lose their jobs, but a company like this should not be allowed to operate. | | View | F 40 | Buycomcast.com | Cable, Internet | $200 | N/A | Smethport, PA | 2008-11-12 | | | I requested my rebate on 4/23/08 and have called 6 or 7 times to check on it. I was always told it was "pending approval" and to call back. My previous call I was told if I didn't receive it within 30 days to call back and they would expedite it. Today I called only to be told it has now been denied, 7 months later, because I had checked the box for the modem but was renting not purchasing the modem. They also told me I had the incorrect Rebate ID which I was told had been corrected on 4 of those calls. I also am filing a claim with the BBB. I called Comcast and they are not willing to do ANYTHING. So I will also cancel all my services and go to Directv. I doubt I will ever see my rebate but I plan to make sure as many people are aware of this scam and Homes.Org as possible. | | View | F 40 | Buycomcast.com | Comcast | $250 | N/A | Fremont, CA | 2008-11-04 | | | I bought the comcast triple play from Buycomcast.com, I am suppoed to get 250$ rebate. I have been follwoing since last 11 months. In Oct 25, 2008 they promised to send rebate by Oct end, today (11/03/2008) when I called I was told that my rebate is denied as I do not have all the 3 comcast services, the fact is that I still have all 3 servise, there manager is always unavailable. I will wait for 1 more week if the matter settle down than fine otherwise I am going to file with BBB. | | View | C 77 | Buycomcast.com | rebate | $250 | 32 | westfield, MA | 2008-11-01 | | | I had the same problems as all of you...so I finally contacted the Better business bureau and filed a complaint agains the mother company "homes.org" and the owner Joseph Bamina in Ft Lauderdale Fl. . I also went on "homes.org" web site, and where it allows you to contact them I sent an e-mail telling them that I had filed a complaint w/the BBB and I was looking foward to shutting them down. With in 3 days of doing this I recieved the rebate promised me.I actually recieved more than I thought I was suppose to, and all the checks cleared.I'm hoping you all read this and do as I did, it worked.Good luck | | View | F 37 | Buycomcast.com | cable-phone-internet | $250 | N/A | westfield , MA | 2008-10-23 | | | I also fell for the bundle rebate scam. I mailed in in january and its october now and still no rebate.I did some research and discovered that Joseph Bamina is listed as the owner of homes.org, the company running buycomcast.com in Ft Lauderdale Fl. I filed a complaint with the BBB also.I'm hoping to at least shut them down. | | View | F 40 | Buycomcast.com | cable rebates | $250 | N/A | Madison, CT | 2008-09-17 | | | I have called numerous times. each time I was told they are working on the March 17 rebates and mine came in on March 18 so to call back AGAIN in a couple of weeks. This is a total ripoff and should be removed from the internet. | | View | F 37 | Buycomcast.com | Cable Services | $200 | N/A | Washington, DC | 2008-09-09 | | | These scammers get a big F. After doing some research, I found that they are linked to the Elephant Group, also known as homes.org, homesclub, buycomcast, buytimewarner, buycharter, etc... If you simply did not get the rebates they promised, consider yourself lucky. These swindlers are masters of the pay-per-click and bait-and-switch; and they will sell your personal information to other scammers just like them. | | View | F 40 | Buycomcast.com | Internet/Cable/Phone | $250 | N/A | Salt Lake City, UT | 2008-07-16 | | | I have now waited almost 7 months for my $250 rebate. I called once at the beginning of June and they told me that I was on the list and that I would get my rebate in the first week in July. I called in today 7/16 and was told that I am on the list and that I will get me check in the first week in August. What a bunch of shit. I will be calling Comcast, this is BS! | | View | F 37 | Buycomcast.com | retailer of Comcast ... | $50 | N/A | Quincy, MA | 2008-07-07 | | | Supposed to mail me the rebate, after 1 year and made 9 calls, every time they promised the rebate check will be issued and last time I was told the rebate will not be sent because of duplicate order which I had not heard of and they just made it up to deny a rebate which they advertised and lie to consumer, be aware !! | | View | F 37 | Buycomcast.com | Comcast rebates | $100 | N/A | Memphis, TN | 2008-06-17 | | | I also sent my proper rebate form and first month's bill to BuyComcast.com in December 2007. I have received all sorts of conflicting information, once being promised I would receive the check in the mail that week. No check. They tell me it takes 6 months, and now it is past the 6 months. When I called last week, I was told it was "in the list of checks to be sent out, but there had been an unmanageable delay and it would be the end of June." THAT WAS IT. I informed the person on the phone I would be filing a complaint with the BBB (which I did this week). I doubt I will ever see this money. They also said it would be sent in the form of a Mastercard, when the rebate form clearly stated a CASH REBATE. Ha!
Buyers beware. Stay away from BuyComcast.com, but also Comcast for allowing them to market their product this way as well. They are just as much to blame in my opinion!
Everyone, PLEASE file a complaint online with the Better Business Bureau to help others not be taken as we have been taken in the future. | | View | F 37 | Buycomcast.com | cable, internet, pho... | $250 | N/A | Portland, OR | 2008-04-07 | | | I followed rebate instructions to the T. Rebate to sent within 16-18 wks later. 20 weeks later I started calling. I called 4 times and received conflicting information each time. Said check was mailed out on specific date, gave me check # one time. Told didn't have that info next time. Finally talked to a team lead today, 25 weeks later and she skated around all the conflicting info. finally saying she couldn't do anything for me. The offer is deceptive, I didn't believe at all that any money was coming. I am contacting Comcast, Better Business Bureau and the small claims court. | | View | F 43 | Buycomcast.com | cable/internet | $200 | N/A | Davis, CA | 2008-04-04 | | | I started new service with Comcast through Buycomcast. com. At their site and on the rebate form, it stated we would receive $100 for each new service that we signed up for - cable and high speed internet. We sent a copy of our first month's bill and the proper rebate form with a return receipt from the USPS. We were suppose to wait 16 - 18 weeks for the rebate. When we didn't receive it, I called. They told me to wait another week. When I called again they said to call another number which was Homes Club. They told me to fax the form and the bill again. I went to our local Comcast and received a new bill. It was in a ledger form (4 pages). I faxed it, then they said they couldn't read it so I went to a print shop and enlarged the print and had it darkened. Then they said that it only said that we had cable, not the internet. It listed the internet as CHSI, Comcast high speed internet, and stated that we had the double bundle(2 services). I asked them how I could clear this up and they said I had to talk to Comcast. Comcast verified that we had the 2 services and said that they would stay on the line while I called them back on my cell phone. I put both phones on speaker and he verified it and also said he had the tech number of the person that installed it. They said they couldn't do anything until we sent in the original bill. He said that Comcast only has the original bill online for 6 months and of course, by now it is 7 months so he couldn't guarantee which bill would be sent. Luckily I found my original and have faxed it again. I won't hold my breath waiting for the rebate. I have documented the dozen times that I have phoned and the 3 times that I have faxed invoices to them, not to mention the cost of phone calls. I give them a F and think they are a scam company. Comcast should not do business with them. | | View | F 50 | Buycomcast.com | cable, internet | $75 | N/A | Orlando, FL | 2008-01-21 | | | Followed instructions perfectly, waited 6 months and no rebate. Rebate form does not even have telephone number to contact company. I had to really dig to find someone to help me and they wanted me to re-fax first months bill. Very frustrating... | | View | F 45 | Buycomcast.com | modem and service re... | $125 | 16 | Jensen Beach, FL | 2007-12-03 | | | I still have not received the rebates, they lost the forms, told me to fax, and now they have told me 7 weeks later, I must wait ANOTHER 16 weeks. |
ABOUT THE REPORTS
Return to Top of Page
These are ratings reports submitted by real people who filled
out the rebate report form on this web site. See the
" Submit a Report" menu item along the left side of this page, if
you want to submit a report.
- Grade: a total grade, based on the wait time (weeks) grade,
the rebate instructions grade, customer service grade, and other factors
- Reported From: the city of the person who submitted the report
- Weeks: how long a person waited to get the promised rebate
- N/A (in Weeks column): the rebate money "Never Arrived"
|
|